Friends and Family Test Results
Please see our Friends and Family survey results below:
Friends and family May 2023 – Learning Points – Thank you for your feedback
Comment: You failed to call me at all
Response: Doctors endeavour to call at the time specified, however this is not always possible due to unforeseen delays in clinic
Comment: I felt that upping my medication, rather than sending me for physical test, scan, camera, was delaying
Response: Clinicians will always follow a course of action which is in the patients’ best interest
Comment: Nurse practioner couldn't intervene with my condition being as I'm under a consultant for Copd and asthma but my appointments for respitory clinic keep being cancelled and rearranged by their department 3 appoints cancelled by the hospital so far So I feel in limbo
Response: Unfortunately hospital appointments are not under the control of the GP surgery, we would advise contact the respiratory consultant’s secretary to see if the appointment can be expedited