Missed Appointments

We had 1315 missed appointments (where the patient did not cancel first) during 2019.

At an average of 10 minutes per appointment that equates to 219 hours of clinical time and that equates to nearly 6 weeks of clinical time for a full time clinical worker

Please can we ask patients to contact us and cancel their appointment if they are unable to make it so that we can open these appointments up to other patients and do not waste value clinician time.

Thank you.