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Noticeboard

CAR PARK WILL BE CLOSED BETWEEN 2-4PM ON THURSDAY 28TH JULY DUE TO REMARKING WORK BEING CARRIED OUT

MISSED APPOINTMENTS NEW POLICY In June 2016 the surgery had 192 missed appointments, ie these patients did not contact the surgery in advance, to cancel/change appointment. The surgery has therefore implemented a new policy whereby if patients repeatedly miss appointments in this way they will be contacted and, if the problem continues, removed from the practice list. Please also always try to give as much notice as possible before cancelling your appointment so we can offer the slot to another patient.

FRIENDS OF RIDGEWAY SURGERY Our Patient Participation Group (PPG) have been renamed as 'Friends of Ridgeway Surgery'.  We are always keen to encourage new members.  For more information click on 'Patient Group' under 'Have your say' on the right hand side of this page

KEEPING IN TOUCH - want to be kept up to date with surgery changes? Why not sign up for:
- our NEWSLETTER by clicking the button at the bottom of this page
- our FACEBOOK PAGE follow link Ridgeway surgery Facebook 
- our TWITTER feed Ridgeway surgery Twitter

ONLINE SERVICES - you can now view TEST RESULTS online as well as booking appointments, order prescriptions and viewing your medical record- ask at Reception for a form to sign up or complete the Online Access Application form. Please note as this service enables you to see confidential information you will need to collect your login details in person and provide suitable photo ID.  Suitable forms of ID are noted here: ID documents Forms are also available in other languages - please ask at Reception

CARE QUALITY COMMISSION (CQC) REPORT May 2016 We are very pleased to have been awarded GOOD in ALL AREAS by The Care Quality Commission following their inspection of the surgery on 17th May 2016. To see our full report click on the tab on the right hand side of our website.

CLINICAL RESEARCH the surgery is pleased to announce that we are now an accredited site for clinical research in conjunction with the National Institute for Health Research. More information can be found here.

ELECTRONIC PRESCRIPTION SERVICE AVAILABLE This new service allows the surgery to send your repeat prescriptions to a pharmacy of your choice, electronically. If you prefer however you can still collect the prescriptions from the surgery. To sign up, ask at your pharmacy for a nomination form – this will then be the pharmacy your prescriptions are sent to electronically. The service is secure and confidential.
For more information go to www.dudleyccg.nhs.uk/eps 
Patient leaflet: EPS patient leaflet

FRIENDS AND FAMILY TEST - The Friends and Family test, set by NHS England, is a quick questionnaire which gives you the opportunity to provide feedback on each appointment you have with our surgery/practice.  For more information see Latest News

Welcome to the Ridgeway Surgery

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We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.  For more information regards these ONLINE SERVICES please go https://patient.emisaccess.co.uk/Account/Login  or click Patient Access Leaflet.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

The building has facilities for disabled patients and a loop system for the hard of hearing. We can also book an interpreter for patients that require this service.

(Site updated 22/07/2016)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
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