NEW SERVICE! SATURDAY MORNING PRE-BOOKABLE GP APPOINTMENTS AVAILABLE UNTIL END OF MARCH 2017! These are PREBOOKABLE appointments to be made in advance only, appointments will not be offered on the day.
NEW GP REGISTRARS AND FOUNDATION YEAR DOCTOR – We welcome our new GP Registrar, Dr Ruheela Ashraf and Dr Ciedhra Anwar who are with us part time until November 2017 and August 2018 respectively, and also Dr Preya Rai our FY doctor who is with us until April 2017. All are registered doctors.
MISSED APPOINTMENTS NEW POLICY – In AUGUST 2016 the surgery had 86 missed appointments, ie these patients did not contact the surgery in advance, to cancel/change appointment. The surgery has therefore implemented a new policy whereby if patients repeatedly miss appointments in this way they will be contacted and, if the problem continues, removed from the practice list. Please also always try to give as much notice as possible before cancelling your appointment so we can offer the slot to another patient.
FRIENDS OF RIDGEWAY SURGERY - Our Patient Participation Group (PPG) have been renamed as 'Friends of Ridgeway Surgery'. We are always keen to encourage new members. For more information click on 'Patient Group' under 'Have your say' on the right hand side of this page. We also have a Virtual Patient Group who we email from time to time to discuss survey results etc and we are very keen to get more patients involved in this group. If interested please complete this form Virtual PPG Form and hand in at Reception, or contact the email address in the Patient Group section on our website
KEEPING IN TOUCH - want to be kept up to date with surgery changes? Why not sign up for:
- our NEWSLETTER by clicking the button at the bottom of this page
- our FACEBOOK PAGE follow link Ridgeway surgery Facebook
- our TWITTER feed Ridgeway surgery Twitter
ONLINE SERVICES - you can now view TEST RESULTS online as well as booking appointments, order prescriptions and viewing your medical record- ask at Reception for a form to sign up or complete the Online Access Application form. Please note as this service enables you to see confidential information you will need to collect your login details in person and provide suitable photo ID. Suitable forms of ID are noted here: ID documents Forms are also available in other languages - please ask at Reception
CARE QUALITY COMMISSION (CQC) REPORT May 2016 - We are very pleased to have been awarded GOOD in ALL AREAS by The Care Quality Commission following their inspection of the surgery on 17th May 2016. To see our full report click on the tab on the right hand side of our website.
CLINICAL RESEARCH the surgery is pleased to announce that we are now an accredited site for clinical research in conjunction with the National Institute for Health Research. More information can be found here.
ELECTRONIC PRESCRIPTION SERVICE AVAILABLE This new service allows the surgery to send your repeat prescriptions to a pharmacy of your choice, electronically. If you prefer however you can still collect the prescriptions from the surgery. To sign up, ask at your pharmacy for a nomination form – this will then be the pharmacy your prescriptions are sent to electronically. The service is secure and confidential.
For more information go to www.dudleyccg.nhs.uk/eps
Patient leaflet: EPS patient leaflet
FRIENDS AND FAMILY TEST - The Friends and Family test, set by NHS England, is a quick questionnaire which gives you the opportunity to provide feedback on each appointment you have with our surgery/practice. For more information see Latest News