When We Are Closedclosed_sign

If you need a doctor in an emergency, or need general health information whilst the surgery is closed please call the NHS out of hours emergency service on:  111 (24 hours a day)

A trained call handler takes details such as your name and contact details and will ask the reason for your call.  Depending on your problem you may need to speak to a nurse or doctor, or they will call you back to conduct a telephone clinical assessment.  At the end of the call you will be told the most appropriate course of action.  This could be health advice over the telephone, an appointment for a face to face consultation, a home visit, to visit your GP when they are next open or a referral to an emergency service. 

Website NHS 111 

If you think your condition is life threatening or very serious you should call 999. Chest pains and / or shortness of breath constitute an emergency.  


Dudley Urgent Care Centre - ring 111

During the evenings and weekends you may be asked to go to the Dudley Urgent Care Centre located at Russells Hall Hospital, accessed via the Russells Hall Hospital Emergency Department

click here for more information Urgent Care Centre



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website