Friends and Family Survey Results Sep 19 - Survey Results
Bereaved? Please drop in for a chat 4:30-5:30pm November 26th and January 8th
AskNHS APP !! - Access to the NHS in your hand - Check your symptoms - Book/Cancel Appointments - Download the FREE APP AskNHS App info
Why have you flu vaccination at your GP surgery?
We offer a setting where we can check your medical records and make sure you get the most suitable vaccine
- We can check your medical records to see what else you may be eligible for at the same time, eg shingles or pneumococcal vaccinations and get everything done in one visit
- We can offer protection for those who may be forgetful by reducing the risk of duplication in vaccines being administered
We have already ordered a flu vaccination for all of our eligible patients. Our first lot of vaccines for anyone 65 years and over are here already!
Please note that we have to order vaccine well in advance of flu season and assure NHS England that we have enough vaccines for every eligible patient.
We have to buy these vaccines for you and we can only return a limited number that go unused, the rest have to be paid for by the surgery.
SHINGLES VACCINATION, ARE YOU ELIGIBLE? Please see the homepage or facebook/twitter
DUDLEY BABIES NEED YOU!! Would you like to talk about the care you're getting during your pregnancy? - for contact information please see the twitter feed on the homepage
Pelvic floor and Bladder training - Ladies Walk clinic 17th October 12noon for further details please see the twitter feed on our home page
Would you like to make a difference to your health care and get involved?? - then join our Patient Participation Group - visit our facebook/twitter for how to join
NATIONAL GP PATIENT SURVEY 2019 - please use the link for our results: Patient Survey Results
Friends and Family Survey July 2019 - for results please see the twitter feed on the home page
Do you have a long term condition or are a carer? The Dudley Self Management Programme begins 16th July (please see twitter feed on home page for details)
"You Asked! We Said" 2018/19 Patient Survey Results now available
Activities in Sedgley - compiled by Friends of Ridgeway Surgery PPG Group (Oct 2018)
Carers support courses run by Alzheimer's Society can be found her : Carer's Support Courses 2019
Yellow card scheme
We can all help make medicine safer by reporting any side effects we experience, using the Yellow Card Scheme, a platform set up to help collect and evaluate reports of Adverse Drug Reactions, where you can report Adverse Drug Reactions you have experienced, or report on behalf of someone else. These are then submitted to the Medicines and Healthcare Regulatory Agency (MHRA) for review.
Details of Carer support & Living well with Dementia courses can be found here : Carer's Support Courses 2019
NATIONAL CANCER AUDIT 2019
We are taking part in the National Cancer Diagnosis Audit for more information click here
PATIENT SATISFACTION SURVEY RESULTS
RIDGEWAY SURGERY PATIENT SATISFACTION SURVEY 2018-19 - RESULTS
RIDGEWAY SURGERY PATIENT SATISFACTION SURVEY 2018-19 - COMMENTS
MINOR EYE CONDITIONS SERVICE : You can now be seen at a participating opticians for various minor eye conditions without needing to see your GP first for a referral. For further details including a list of conditions treated please read this leaflet : Minor Eye Conditions Service - patient leaflet
For more information on what is offering locally please click here
MUSCULOSKETAL PRACTITIONER : From 15th October we will be offering appointments with a Musculosketal Practitioner for joint pain conditions. For a list of conditions that are directly bookable please read this poster: Musculoskeletal Practitioner conditions treated
PHARMACY FIRST MINOR AILMENTS SCHEME: Do you get your prescriptions for free? If so then local pharmacies are now able to see and prescribe for patients with minor ailments to save you having to attend the surgery. See the attached patient leaflet for a list of the conditions that can be treated at your local pharmacy, both the Lloyds pharmacies are participating in this service. You don't need an appointment, just drop in and see them.
PRIVACY NOTICE : In line with GDPR Regulations we have now updated our Privacy Notice.
For further information please read our leaflet : How We Use Your Information
PATIENT WIFI : We now have patient wi-fi at the surgery - just connect to the "NHS Wi-Fi" hotspot
EXTENDED OPENING HOURS : In the Sedgley, Gornal, Coseley area practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours. Your appointment may be with another practice in the area and may not be at your registered practice.
ONLINE ACCESS REGISTRATION - You can register for online access directly by going to https://patient.emisaccess.co.uk/Account/Login . Instructions can be found here. When you come to the surgery for your appointment or to collect your repeat prescription you will need to bring 2 forms of ID (one must be a passport or photo card driving licence) and one has to have your address on such as bank statement but not a gas or electric bill (for details of ID we accept click here) and fill in a form to continue to use the service.
CAR PARKING - PLEASE COULD WE ASK PATIENT'S TO USE THE SURGERY CAR PARK WHEREVER POSSIBLE AND IF YOU CHOOSE TO PARK IN THE ROAD TO BE MINDFUL OF LOCAL RESIDENTS AND ENSURE THEIR PROPERTIES ARE ACCESSIBLE. THANK YOU
FRIENDS OF RIDGEWAY SURGERY - Our Patient Participation Group (PPG) have been renamed as 'Friends of Ridgeway Surgery'. We are always keen to encourage new members. For more information click on 'Patient Group' under 'Have your say' on the right hand side of this page
CARE QUALITY COMMISSION (CQC) REPORT May 2016 - We are very pleased to have been awarded GOOD in ALL AREAS by The Care Quality Commission following their inspection of the surgery on 17th May 2016. To see our full report click on the tab on the right hand side of our website.